Device Licensing

TelemetryOS uses a simple, predictable licensing model tied to each Node Pro device. Hardware is purchased once; after the first year of ownership, an annual device license keeps cloud management, updates, and support active. This section explains how licensing aligns to your account and how to think about managing costs as your fleet grows.

What a Device License Covers

A device license enables hosted management for a player device: secure configuration, content and application delivery, monitoring, and support. Licenses apply to active devices in your deployment—screens that regularly connect, receive updates, and report health and playback telemetry. Retired or decommissioned devices should be removed from your inventory to keep counts accurate.

Lifecycle and Alignment

Licenses follow your account’s annual cycle so renewals are predictable. The first year is included with hardware. After that, licenses renew annually on your account anniversary. When you add devices mid‑cycle, charges typically prorate so every device lands on the same renewal date.

Managing Device Costs

Treat device lists as inventory. Keep them clean by removing screens no longer in use and by distinguishing pilot, test, and production devices with sensible naming and grouping. Alerts help surface devices needing attention, enabling quick connectivity restoration or hardware retirement decisions. Clear ownership (for example, by location or team) makes quarterly reviews straightforward.

Invoicing and Payment

Licenses are invoiced annually on your account anniversary and are based on the number of active devices on that date. Self‑serve accounts typically pay by card through our billing provider; Enterprise customers can use invoicing (ACH/wire) under custom terms. Invoices and renewal dates are visible in the Billing area of the administration interface.

For broader plan context, see Subscription Plans. For conceptual guidance on changing tiers or terms, see Manage Subscription.