Security & Compliance

TelemetryOS is designed for organizations that need strong security and clear compliance posture. Our program blends certified controls, modern platform safeguards, and practical privacy features so teams can deploy confidently in regulated or security‑sensitive environments.

Compliance Posture

TelemetryOS maintains SOC 2 certification through TelemetryTV. The report covers Security, Availability, Processing Integrity, Confidentiality, and Privacy, demonstrating that our controls operate effectively over time. Enterprise customers can request the full SOC 2 report under NDA.

We support common industry standards to help customers meet their obligations. The table below summarizes fit and emphasis at a high level; your specific responsibilities depend on how you configure and use the platform.

Security Architecture

Authentication supports single sign‑on via SAML 2.0 for Enterprise, alongside OAuth options and passkeys for strong, phishing‑resistant login. Two‑factor authentication and sensible password policies round out access protections. Authorization relies on role‑based permissions with group management. API keys are scoped and manageable, sessions are short‑lived, and IP allowlisting is available for Enterprise deployments that prefer network‑level restrictions.

Data is encrypted in transit with TLS 1.3 and at rest using modern standards such as AES‑256. Keys are managed with automated rotation and secure storage. Customers can align data handling with regional residency needs (US today, additional regions planned) and set retention periods that fit internal policies.

Infrastructure security layers network protection (DDoS mitigation, WAF, segmentation) with hardened cloud foundations (SOC‑aligned providers, redundancy, backups, and defined incident response). Device security on TelemetryOS players adds secure boot, a read‑only root filesystem, application sandboxing, automatic security updates, and the ability to perform remote wipe when necessary.

TelemetryOS Edge Hardening

TelemetryOS Edge applies defense‑in‑depth. The operating system is a minimal Linux build with nonessential services removed, SELinux enforcing, and automated patching that preserves integrity. Applications run in isolated containers with constrained resources, signed artifacts, and guarded inter‑process communication to limit blast radius and enforce least privilege.

Audit, Monitoring, and Response

The platform records user actions, API calls, device events, and security‑relevant signals to provide a clear operational trail. Real‑time monitoring surfaces anomalies and potential threats; alerts can notify teams or integrate with existing SIEM tooling for centralized visibility. Our incident process emphasizes rapid detection, structured escalation, timely customer communication (including notification targets such as within 24 hours for material incidents), and post‑incident remediation with root‑cause analysis.

Privacy Controls

TelemetryOS helps teams honor data protection obligations by supporting access, deletion, and portability requests, along with consent management where applicable. We follow data minimization principles, limit collection to operational needs, and provide retention tools so customers can align the platform with internal policies and regional requirements.

Practical Guidance

Most organizations see the best results by enabling SSO for centralized identity, enforcing 2FA for administrators, reviewing permissions on a regular cadence, rotating API keys, and restricting network access where appropriate. These measures are simple to adopt and substantially reduce risk without adding operational friction.

Resources and Contacts

For formal documentation and questionnaires, Enterprise customers can request the SOC 2 report under NDA and review our list of supported standards. For security reviews, compliance inquiries, or incident reporting, contact your account team or use in‑app chat; responses are coordinated by our security and customer success teams.

• SOC 2 report access: how‑to instructions are available to Enterprise customers