Subscription Plans

TelemetryOS offers three tiers that map to different stages of growth and governance. All plans are billed annually and work with any number of Node Pro devices. Device licenses are separate from plan selection and align costs with the size of your deployment.

Choose Your Plan

Plan	Best for	Highlights
Standard	Getting started and simple programs	Core CMS, playlists, basic analytics and device management
Premium	Multi‑location teams that integrate and analyze	API + webhooks, enhanced analytics, 1TB storage, 5TB/month bandwidth, priority support
Enterprise	Regulated or large‑scale programs	SSO/SCIM, audit logging, SOC 2 report access, data residency options, 10TB storage, 50TB/month bandwidth, dedicated CSM, custom terms

Standard

Standard covers the essentials for running reliable screens: organize media in the CMS, build and schedule playlists (including emergency overrides), verify playback, and monitor devices remotely. HTML5/React application publishing and built‑in editor with versioning support safe iteration. Analytics focus on operational health like uptime and playback verification. This tier intentionally keeps things simple; APIs and advanced integrations are not included.

Premium

Premium adds headroom and connectivity for growing teams. This tier provides 1TB of media storage and 5TB of monthly bandwidth, along with full API access and webhooks to connect TelemetryOS to systems. Analytics expand with richer dashboards and custom reporting enabling advancement beyond basic verification. Support response times are prioritized to keep deployments moving. Many customers start here after a successful pilot. A 90‑day Premium trial begins when adding the first device to new accounts.

Enterprise

Enterprise is designed for organizations that need deeper governance and collaboration at scale. It includes larger storage and bandwidth allocations (10TB/50TB), enterprise authentication and lifecycle management (SAML/SCIM), audit logging with report access (SOC 2 under NDA), and options for data residency. You also gain dedicated customer success and the flexibility to work under MSAs and custom SLAs. For advanced pipelines, integrations like AWS Kinesis Data Firehose are available.

Terms and Billing

Plans are annual and apply at the account level; upgrades typically take effect immediately, while downgrades are scheduled for the next renewal. Device licenses are billed per active device after the first year of hardware ownership (commonly $60/device/year). Payments are processed in USD via Stripe for self‑serve tiers; Enterprise accounts can use invoicing (ACH/wire) with custom terms. Trials, proration, and renewal notices are handled to minimize surprises and keep programs running smoothly.

Operating Offline

Devices cache content locally so screens continue playing if the network drops. Static items (images, videos, playlists) work offline; dynamic sources and real‑time data require connectivity to update. When connectivity returns, devices synchronize changes and telemetry automatically.

Architecture Note

TelemetryOS is a cloud platform. Centralized management, updates, and analytics happen in the cloud, while devices handle playback with local caching for resilience. This separation keeps operations reliable without on‑premises servers.

Picking the Right Tier

Choose based on outcomes rather than feature counts. If you’re validating content and process, Standard is usually enough. If you’re integrating systems and want deeper insight across multiple locations, Premium fits well. If security, single sign‑on, compliance reporting, and dedicated guidance are table stakes, Enterprise is the right starting point.

For how device licensing works, see Device Licenses. For conceptual guidance on billing changes, see Manage Subscription and Upgrade Your Plan in this section.