Device Management

Device management encompasses onboarding, configuration, monitoring, and reporting capabilities for TelemetryOS device fleets. The device lifecycle flows through:

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For multi-device deployments, prefer provisioning over ad‑hoc pairing. Provisioning delivers a more resilient, repeatable onboarding flow for production fleets.

Key Workflows

Device management workflows address distinct operational requirements:

Connecting a Device - Device onboarding and account association
Configuring a Device - Defaults and operational controls
Device Administration - Fleet-scale management operations
Map - Geographic fleet visualization
Active Screenshots - Content playback verification
Device Reports - CSV and JSON data export for reporting and analysis

Deployment Pathways

Entry points vary by deployment context:

Testing and BYOD Scenarios

Pairing supports rapid device onboarding for bring-your-own-device testing and proof-of-concept deployments requiring minimal configuration:

Characteristics:

• Quick device-to-account association via pairing codes
• Minimal pre-configuration requirements
• Suitable for small device counts (< 10 devices)
• Manual configuration per device

Production Deployments

Provisioning supports robust, repeatable onboarding for fleet-scale deployments:

Characteristics:

• USB token-based zero-touch configuration
• Pre-configured organization/group defaults
• Consistent configuration from initial device activation
• Scales to hundreds or thousands of devices

Production workflows benefit from establishing organization/group defaults before device enrollment, ensuring consistent configuration across fleet deployments.

Common Use Cases

Retail chains: Multi-location device deployment with location-based content and centralized management

Corporate offices: Campus-wide digital signage with department-specific content and scheduling

Transportation hubs: Real-time information displays with high-availability monitoring

Healthcare facilities: Patient information and wayfinding with compliance logging

Education campuses: Event displays and classroom signage with academic calendar integration

Hospitality venues: Menu boards and promotional displays with brand-consistent content

Device Management Specifications

Device management operations occur through TelemetryOS dashboard (Devices menu) and device-level interfaces (Interactive Menu, setup screens).

Core Operations

• Device onboarding (pairing or provisioning)
• Content assignment (playlists, applications)
• Configuration management (display, network, schedule settings)
• Health monitoring (online status, screenshots, logs)
• Geographic visualization (map view with device locations)
• Reporting (data export for analysis)

Fleet Management Features

• Device grouping and organization
• Bulk configuration updates
• Tag-based targeting
• Location-based filtering
• Status monitoring and alerts
• Version management

Limitations

• Pairing requires manual code entry per device (not scalable for large deployments)
• Configuration changes sync within 30-60 seconds (not instant)
• Geographic visualization requires location data entry
• Screenshots capture at intervals (not true real-time)
• Reporting data export limited to CSV and JSON formats
• Some operations require devices online (remote commands, live screenshots)
• Device capacity per account depends on subscription tier